Thank you for choosing Glownlush – where skincare meets fashion in bold and innovative ways! At Glownlush, we are dedicated to delivering high-quality products with exceptional attention to detail and a strong commitment to beauty. If you are not fully satisfied with your purchase, we offer a simple and transparent refund and return policy for your convenience and peace of mind.

30-Day Return Window:

We accept returns within 30 days of your purchase date. To qualify for a return, items must be unused, in their original condition, and returned in the original packaging. Please ensure you include the original order confirmation or packing slip with your return.

How to Start a Return:

• 1. Contact Us: Reach out to our returns team at [email protected] before sending back any products.
• 2. Receive Authorization: After your request is approved, you’ll be issued a Return Authorization (RA) number along with return instructions.
• 3. Prepare Your Package: Securely pack the product in its original packaging, including all accessories if applicable.
• 4. Label with RA Number: Clearly mark the RA number on the outside of your return package.

Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure the package reaches us safely.

Refund Process:

Once your return is received and inspected, you will be notified via email of the status—whether approved or declined.

If your return is approved, a refund will be issued to your original payment method within 7 business days.

Items That Cannot Be Refunded:

• Products that have been opened or used
• Gift items

Damaged or Defective Products:

If your item arrives damaged or defective, please contact us right away at [email protected] with a detailed description and photos of the issue. We will resolve the matter promptly.

Contact Us:

If you have questions about our refund and return policy, feel free to reach out to us by email at [email protected] or call us at +447577006108.